Modern Debt Resolution Built to Scale

From early-stage engagement to structured servicing, ClearGrid delivers AI-driven workflows, omni-channel communication, and full operational visibility through one secure, unified platform.

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ClearGrid is a next-generation debt resolution partner helping institutions across the UAE improve recovery, reduce operational friction, and enhance customer experience across the full delinquency lifecycle.

By combining predictive AI, omni-channel orchestration, and real-time portfolio intelligence, ClearGrid delivers a resolution process that is faster, fairer, and more consistent for lenders and customers alike.

Key Features

AI Voice Engagement

Compliant, generative voice agents designed to improve right-party contact and response accuracy.

AI Voice Engagement

Compliant, generative voice agents designed to improve right-party contact and response accuracy.

Workflow Automation

Behavior-driven orchestration tailored to each borrower segment.

Workflow Automation

Behavior-driven orchestration tailored to each borrower segment.

Real-Time Dashboards

Live portfolio visibility, DPD movement, and performance trends.

Real-Time Dashboards

Live portfolio visibility, DPD movement, and performance trends.

Borrower Trails

Unified interaction history across calls, messages, actions, and promise-to-pay events.

Borrower Trails

Unified interaction history across calls, messages, actions, and promise-to-pay events.

Secure Admin Panel

Role-based controls, approvals, governance tools, and audit visibility.

Secure Admin Panel

Generative, compliant voice agents for higher RPC accuracy.

Secure Admin Panel

Role-based controls, approvals, governance tools, and audit visibility.

Omni-Channel Communication

Voice, WhatsApp, SMS, email, and in-app engagement managed from one system.

Omni-Channel Communication

Voice, WhatsApp, SMS, email, and in-app engagement managed from one system.

Our Products

Smarter workflows. Higher recoveries. Real-time operational control.

Command

The central command center for early-stage collections automating engagement, segmentation, and case flows with AI precision.

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Allocate

A performance-driven engine for managing third-party agencies, offering full transparency, automated allocation, and structured oversight.

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Securitize

An infrastructure layer for advanced credit operations, including back-up servicing, structured facilities, portfolio support, and NPL risk solutions.

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Solutions

Customer Engagement & Early Resolution

Performance-Driven Recovery & Case Management

Secure Servicing, Risk Solutions & Portfolio Support

AI Automation & Workflow Intelligence

Reporting, Insights & Operational Visibility

How It works

Our AI-powered platform transform your data into actionable insights through a seamless, automated workflow.

Ingest & Organize Data

Real-time data ingestion, cleansing, and structuring.

Segment & Prioritize

AI classifies customers by behavior, risk, and engagement potential.

Engage Automatically

Voice, WhatsApp, SMS, and email orchestrated intelligently.

Drive Resolution

Smart reminders, tailored options, and frictionless settlement journeys.

Monitor Performance

Track outcomes, DPD shifts, and strategy effectiveness.

Continuous Learning Loop

Models improve with every interaction and portfolio cycle.

Ingest & Organize Data

Real-time data ingestion, cleansing, and structuring.

Segment & Prioritize

AI classifies customers by behavior, risk, and engagement potential.

Engage Automatically

Voice, WhatsApp, SMS, and email orchestrated intelligently.

Drive Resolution

Smart reminders, tailored options, and frictionless settlement journeys.

Monitor Performance

Track outcomes, DPD shifts, and strategy effectiveness.

Continuous Learning Loop

Models improve with every interaction and portfolio cycle.

Ingest & Organize Data

Real-time ingestion, cleaning, and structuring.

Segment & Prioritize

AI classifies borrowers by behavior and risk.

Engage Automatically

Voice, WhatsApp, SMS, and email orchestrated intelligently.

Drive Resolution

Smart reminders, tailored options, and frictionless settlement.

Monitor Performance

Track results, DPD changes, and strategy effectiveness.

Continuous Learning Loop

AI models improve with every portfolio cycle.

Performance Metrics

38%

Increase in collections

38%

Increase in collections

Faster resolution time

60%

Higher engagement rates

60%

Higher engagement rates

4.8

customer satisfaction score

4.8

customer satisfaction score

Proven across banks, BNPL providers, telecoms, digital lenders, and SMEs across the GCC.

Security overview

ClearGrid is built on secure, UAE-hosted cloud infrastructure with:

ISO 27001:2022

SOC 2

SAUDI ARABIA PDPL

End-to-end encryption

Role-based access control

Data residency compliance

Structured audit trails

Secure ingestion pipelines

Operational governance tooling

Your data remains protected, compliant, and fully traceable at every stage.

Ready to modernize your collections?

Let’s build a faster, more intelligent resolution process together.

Book a demo

Ready to modernize your collections?

Let’s build a faster, more intelligent resolution process together.

Book a demo

Ready to modernize your collections?

Let’s build a faster, more intelligent resolution process together.

Book a demo